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Field Service Engineer   Ginza 10-19-2017
A leading US company is looking for a Field Service Engineer for their offices in Tokyo.
Description:
*Deliver technical support to customers in Japan, both on-site and remotely.
*Resolve equipment performance related issues within equipment and in conjunction with application partners, utilizing technical issue logging/escalation systems as appropriate.
*Provision of commissioning and customer acceptance testing.
*Participation in 24/7 Global Support Hotline, as required.
*Provision of technical and operational training to customers and partners.
*Use of internal customer relationship management and equipment/service databases to ensure accurate logging of relevant details.
*Work complex problems where analysis of situations or data requires in-depth evaluation of multiple factors.
*Provide "on-site" and/or remote application, operating system, database, and hardware support
*Investigate, diagnose and resolve customer issues on site within a timely manner and if needed escalate problems for assistance.
*Use independent, professional judgment to avoid errors that would impact customer service.

Skills/Experience:
A technical degree in Electrical Engineering/Computer Science
A minimum of 5 years related work experience (5 plus years) is required.
Experience providing post-sales field service and technical support to customers
Strong Networking skills
A good understanding of Linux/UNIX OS
Working Experience with Storage technology and or broadcasting products an advantage
Listed in Computer Hardware,Computer Software,Computer Networking,--
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Field Application Engineer (FAE)   Tokyo 05-22-2018
US based Semiconductor Manufacturer that specialises in Micro Controllers is looking for an FAE.
Candidates should have the following:
Increasing revenue and share of market at assigned customers
* Developing new design opportunities
* Developing technical sales strategies
* Opportunity tracking and management
* Building relationships with customer

Education/Experience:
* BSEE or MSEE
* Minimum 5 years of applicable experience
* Strong technical and analytical skills
* Excellent communication skills, both verbal and written
* Japanese and English language skills
* Strong initiative, motivation and energy
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Technical Support & Quality Engineer   Yokohama 10-19-2017
Tasks and Responsibility

1. Pre-sales Support for fan & motor technology
2. Supporting sales team as a AC, EC, DC fan & motor technology specialist, following closely developments with HQ
3. Providing support and training directly to customers

After Sales Support
1. Claim Management. The entire RMA process with customer and together with Sales Engineers and HQ/Factory
2. Deciding on intermediate action together with Sales Engineers
3. Visiting customer site (if necessary)
4. Support for commercial settling of quality issues with HQ and Sales Engineers (Customers)

Profile and Requirements

1. Very good understanding of Electrical diagrams and Electrical interfaces and connectivity
2. Good understanding of Quality metrics and Quality Processes
3. Understanding of project management and handling
4. At least 5 years experience in a comparable position, with end customer contact
5. Business experience with OEM customers
6. Experience in related industries
7. Experience in the fan industry is an advantage
8. Experience in a foreign company
9. Experience to work in an international team
10. Good knowledge of English (reading and writing, conversation)
11. Autonomous but also a team player
12. Hands-on person, willing to go on-site at customer
13. Ready to go to Germany for regular training and regular telephone communication
14. Engineering degree

Listed in Computer Hardware,Electrical/Electronics,Machinery,Mechanical and Industrial,--
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Sales Engineer   Tokyo 05-22-2018
JOB DESCRIPTION

KNOWLEDGE
Degree of understanding and execution of concepts/skills specific to the role
Understanding of and operational experience with TCP/IP networking.
Security architecture and deep operational knowledge that includes firewall, next-gen firewall, intrusion prevention, anti-virus/malware, web filtering , Web security and DOS/DDOS mitigation., network admission control and IPsec/SSL VPN.
TCP/IP routing protocols including RIP, OSPF and BGP
Proven technical sales skills and presentation skills
Enjoys learning about new technologies on the fly
Good writing and documentation skills with publication references. Good English communication skill.
Deep knowledge of the information security (InfoSec) landscape and the business challenges associated with todayâ??s Enterprise and Service Provider network environments.
Knowledgeable on virtual server infrastructures and hypervisors, with special attention to vmWare ESX solutions
Programming languages that assist in network and security automation is a plus.

KEY RESPONSIBILITIES
Defines the responsibilities that the candidate will be responsible for in the normal duties of the job

Being a key role in the technical sales strategy of sales partners supporting the Enterprise market
Work directly with partner sales teams and partner organizations
Evangelize security vision and solution sets
Provide technical leadership and mentoring for security solutions to partner engineers throughout the assigned territory
Assist partners with security solutions strategy within all accounts in assigned territory, providing pre-sales technical support, training, and lab support to meet then partner enablement plans
Drive and support the development of partner engineers to solve customer needs and provide a strong competitive advantage for
Act as a technical liaison between product management, marketing, and sales teams
Develop and maintain full working technical mastery of the security and security management product portfolio
Be able to technically position solutions. Be able to create, document, and execute test plans
Assist with technical proposal, RFI, RFP, etc, and response activity
Assist in development, upgrades and demonstration techniques within POC lab or partner POC labs for key partner organizations
Will need to travel throughout the sales territories with potential travel abroad.

JOB COMPLEXITY
Gauges difficulty of work, problem-solving aptitude, interaction among colleagues/functions

Candidate must have excellent written and verbal communication skills.
Must be able to present to small and large audiences.
Must be able to articulate highly solutions to varied audiences ranging from technical to CxO.
Must be able to speak to both the technical details and merits of solutions as well as how the solution will address the business requirements and challenges of the customer.
The role requires both analytical and creative skills, to ensure the continual measurement, assessment and development of the pre-sales process in alignment to NNS and other corporate initiatives. =

SUPERVISION
Amount of supervision/guidance necessary to do job effectively

Able to determine methods and procedures on new or special assignments.
May supervise the activities of others.
May exercise wide latitude in determining objectives and approaches.
Able to work independently under minimum supervision and displays leadership qualities

EXPERIENCE
Typical number of years of experience in job; includes guidance around typical educational background

Bachelor's degree in engineering, computer science or related field or equivalent experience.

Industry certifications are preferred.
5-7+ years experience in technical/pre-sales support as a sales or systems engineer.
7-10+ years experience in the service provider industry and/or large enterprise networks.
CISSP or other security certification is advantageous
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Technical Support Engineer   Tokyo, Shinjuku 05-22-2018
Provides support to customer/users where the product is highly technical or sophisticated in nature. Provides support to customers and sales personnel who are diagnosing, troubleshooting and debugging complex electronic Test equipment, software, or networked and/or wireless systems. Achieves customer satisfaction and supports metric goals. Applies Hardware and TCP/IP Networking skills to resolve technical problems.

Primary Responsibilities:
Provides expert level telephone and email support to customers
Assists customers with operation and configuration of hardware and software
Achieves customer satisfaction and supports metric goals
Programs and configures Cisco networking equipment, such as routers and switches
Providing effective resolution to customer issues (troubleshooting and problem reproduction) and guidance to closure
Achieves customer satisfaction and supports metric goals
Effectively communicating the functional aspects of products and services to existing and potential Customers.
On-going maintenance of technical, industry and product knowledge
Travel as needed to US and EMEA as required for training and business meetings

Education/ Experience:

BS in Computer/Electrical Engineering or equivalent
Around 5 years of IT/Networking/Telecommunications experience
Hands on experience on hardware and Networking
Excellent English communication skills (written and verbal) and ability to work collaboratively
Self-motivated; highly enthusiastic team player with strong analytical skills
CCNA/CCIE certification or similar equivalent is a plus

Listed in Computer Software,Computer Networking,Security,Telecom,--
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Sales Engineer   Tokyo 05-22-2018
Role Brief

We are looking for a motivated technical pre sales engineers who can support our sales teams in technical proposals, customer pitches and requirement definition. The role requires prior experience in working with silicon vendors and ODMs/OEMs.

Role offers opportunity to be a key part of a challenging, dynamic, high growth environment. Compensation, incentive and benefits package would be competitive for the right, performance driven candidate.

Responsibilities

This is an individual contribution role and candidates should have strong experience in working with prospective customers in identified segments, understand their needs and conceptualize solutions to address their requirements.
The role will involve significant interactions with the clients technical and business teams
The role will own and deliver technical collateral including project proposals, technology presentations, requirements documents, technical SoWs, data sheets etc for prospective customers in identified segments

Requirements

Bachelors or Masters in Engineering or Computer Sciences
8+ years of total experience in hands-on design, developing and engineering of technology products and solutions with a minimum of 3+ years of pre-sales, sales engineering, solution design experience
Language skills in English and Japanese
Prior understanding of M2M/IoT technologies including sensor networks, communication protocols, device middleware, machine data analytics, cloud and mobile platforms
Prior work experience with a chip manufacturer, OEM or technology SI would be a plus
Experience in responding to RFP/RFQ and proactive proposal creation
Ability to engage technical and business teams
Ability to deliver technical and product demonstrations
Prior experience in supporting a global sales team specially in APAC geographies
Prior experience in creating proposals for IP licensing is a plus
Understanding of various pricing and business models
Listed in Computer Hardware,Computer Software,Computer Networking,--
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Application Engineer Manager   Tokyo 10-19-2017
Provide leadership and direction to the application engineering team while working with cross functional team managers
Lead the application engineering team as the primary technical support to panel makers (LCMs)
 Ensure sufficient support for product development projects of various technologies of integrated touch/display-based products to the panel manufacturers
 Become a key member in the bring-up of display integrated class systems at module and system-level, debugging and optimization of platform technologies as applied to specific customer requirements or products
 Help trouble shoot bugs and feedback enhancement requests to the product marketing and platform development teams for display integrated products
 Support FAEs on OEM customer engagements that utilizes the touch/display integrated modules
 Provide a technical interface between ASIC and firmware engineers.
 Lead development of doe(design of experiments) for testing, analyzing, and benchmarking solutions and or other human interface devices.
 Design and build evaluation, qualification and characterization platforms and identify gaps
 Support ASIC data sheet and platform data sheet creation and technical documentation
 Remote site training (occasional travel will be required)
 New product introduction technical support.
 Technical support for unique field return analyses and corrective action assessment

Required Qualifications
 At least 3 year experience in leading technical teams
 Experience with application and use of complex mixed-signal ICs
 Solid system-level technical skills including hands-on skills in evaluating and troubleshooting analog and digital prototype system hardware.
 At least 6 years of experience developing embedded platforms utilizing FPGA for display products or personal mobile devices that utilizes sensing technologies.
 Solid understanding of embedded hardware systems design.
 Hands-on experience with test equipment and troubleshooting embedded interface protocols such as I2C, SPI, MIPI and USB
 Strong understanding of analog and digital theory
 Experience with system integration, module level and ASIC level debug/bring-up to aid release of platform
 Familiarity with System Validation and evaluation of module level and sensor IC level products.
 Requires some travel to handset LCD Display customers and possibly some OEMs located in North America, Asia and Europe
 Good command in written and verbal English communications skills

Desired Qualifications
BSEE required, MSEE preferred
6years, min. of experience in related fields
Experience with Capacitive Sensing Touch Controllers strongly desired
 Experience with various display drive electronics, dc-dc converters and power management functions, embedded microcontrollers and firmware along with high-speed serial interfaces (MIPI DSI or eDP) and image processing blocks �¯??�¯?� Expert in successful multitasking
Strong experience in mobile handset device architecture including application processor, graphics and power management functions
Knowledge in mechanical or optical engineering

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Project Manager/Sales Account Manager   Tokyo 05-22-2018
Our client, a US based Software company is seeking a Sales Account Manager with a Project Management Background.
Experience: Project Manager/Launch Manager /Account Manager
Language: English fluent ( Communication fluently with employees in US office, Wiring: able to write proposal in English)
* TOEIC score: Over 750, Japanese: Native
* Skills: Presentation skill in English. / Proposal preparation.(Write proposal 10-15 pages in English.)
* Age: Around 35
* Software, DTV background is preferred.

Listed in Computer Software
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Sales Account Manager (Semiconductor)   Tokyo 10-19-2017
A leading US based Semiconductor company is looking for a Sales Account Manager to join their team. Candidates should have at least 3 years expereince in sales of Electircal Components.
Listed in Semiconductor
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Country Manager   Tokyo 05-22-2018
- Japan Country Manager role for a commercial laser company.

- Knowledge of high power Ultrafast or Peco/Femto or Fiber lasers required.

- Excellent experience as a sales leader, especially dealing with highly technical products.

- Over 14 years experience working in a global company with a high technology environment

- Good background of generating revenue and success with design wins, creating initiatives and delivering

- Excellent management skill - Planning and forecasting to meet business goals.
Listed in Computer Hardware,Computer Networking
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