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Technical Support & Quality Engineer   Yokohama 11-17-2018
Tasks and Responsibility

1. Pre-sales Support for fan & motor technology
2. Supporting sales team as a AC, EC, DC fan & motor technology specialist, following closely developments with HQ
3. Providing support and training directly to customers

After Sales Support
1. Claim Management. The entire RMA process with customer and together with Sales Engineers and HQ/Factory
2. Deciding on intermediate action together with Sales Engineers
3. Visiting customer site (if necessary)
4. Support for commercial settling of quality issues with HQ and Sales Engineers (Customers)

Profile and Requirements

1. Very good understanding of Electrical diagrams and Electrical interfaces and connectivity
2. Good understanding of Quality metrics and Quality Processes
3. Understanding of project management and handling
4. At least 5 years experience in a comparable position, with end customer contact
5. Business experience with OEM customers
6. Experience in related industries
7. Experience in the fan industry is an advantage
8. Experience in a foreign company
9. Experience to work in an international team
10. Good knowledge of English (reading and writing, conversation)
11. Autonomous but also a team player
12. Hands-on person, willing to go on-site at customer
13. Ready to go to Germany for regular training and regular telephone communication
14. Engineering degree

Listed in Computer Hardware,Electrical/Electronics,Machinery,Mechanical and Industrial,--
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Product Support/Field Installation Engineer   Tokyo 11-17-2018
A European Electronics manufacturer that specialises in Scientific Cameras is looking for a customer support engineer for their offices in Tokyo.
Details:
- Meet agreed team and individual performance objectives
- Facilitate efficient handling of customer returns and demonstration stock.
- Provide answers to technical queries from customers, distributors and company staff, both before and after sale.
- Demonstrate equipment to and install equipment for customers as required to facilitate the sale of products.
- Ensure installations are complete to customerâ??s satisfaction, ensuring any outstanding issues are speedily resolved and product handed over to and signed for by the customer.
- Assist in the general support and training of distributors and customers and the production of technical literature.
- Monitor and Provide warranty field service to customerâ??s equipment.
- Provide concise and accurate installation reports in a timely manner.
- Any other duties as may be reasonably be required from time to time by your line manager

Skills/Experience:
- Minimum of bachelor degree in scientific or engineering discipline, and 1 years previous experience in a technical support role
- Customer focused
- Good communication & interpersonal skills
- Japanese: complete fluency
- Computer literate
- Results-orientated
- Good organisational skills
- Able to work on own initiative
- Self-motivated
- Loyal
- Dependable
Listed in IT Support,Computer Hardware,Computer Software,--
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Sales Engineer   Tokyo 11-17-2018
Role Brief

We are looking for a motivated technical pre sales engineers who can support our sales teams in technical proposals, customer pitches and requirement definition. The role requires prior experience in working with silicon vendors and ODMs/OEMs.

Role offers opportunity to be a key part of a challenging, dynamic, high growth environment. Compensation, incentive and benefits package would be competitive for the right, performance driven candidate.

Responsibilities

This is an individual contribution role and candidates should have strong experience in working with prospective customers in identified segments, understand their needs and conceptualize solutions to address their requirements.
The role will involve significant interactions with the clients technical and business teams
The role will own and deliver technical collateral including project proposals, technology presentations, requirements documents, technical SoWs, data sheets etc for prospective customers in identified segments

Requirements

Bachelors or Masters in Engineering or Computer Sciences
8+ years of total experience in hands-on design, developing and engineering of technology products and solutions with a minimum of 3+ years of pre-sales, sales engineering, solution design experience
Language skills in English and Japanese
Prior understanding of M2M/IoT technologies including sensor networks, communication protocols, device middleware, machine data analytics, cloud and mobile platforms
Prior work experience with a chip manufacturer, OEM or technology SI would be a plus
Experience in responding to RFP/RFQ and proactive proposal creation
Ability to engage technical and business teams
Ability to deliver technical and product demonstrations
Prior experience in supporting a global sales team specially in APAC geographies
Prior experience in creating proposals for IP licensing is a plus
Understanding of various pricing and business models
Listed in Computer Hardware,Computer Software,Computer Networking,--
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Sales Director   Tokyo 11-17-2018
Job Description

Build value added relationships within the domain of the account, become the trusted advisor.
Align with appropriate delivery teams to leverage follow on business from one delivery mission to another. Attendance to major Project Milestones and Executive Reviews.

Requirements

10+ years experience and within the region with security selling experience to C level executives
Proven track record of recent sales to enterprise accounts with large enterprise
Understand how to solution sell multi product software & hardware solutions
Excellent presentation skills is a must
Proven ability to work effectively with and across all levels of business contacts within large and complex organizations
Listed in Computer Hardware,Computer Software,Computer Networking,Security
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Sales Engineer   Tokyo 11-17-2018
JOB DESCRIPTION

KNOWLEDGE
Degree of understanding and execution of concepts/skills specific to the role
Understanding of and operational experience with TCP/IP networking.
Security architecture and deep operational knowledge that includes firewall, next-gen firewall, intrusion prevention, anti-virus/malware, web filtering , Web security and DOS/DDOS mitigation., network admission control and IPsec/SSL VPN.
TCP/IP routing protocols including RIP, OSPF and BGP
Proven technical sales skills and presentation skills
Enjoys learning about new technologies on the fly
Good writing and documentation skills with publication references. Good English communication skill.
Deep knowledge of the information security (InfoSec) landscape and the business challenges associated with todayâ??s Enterprise and Service Provider network environments.
Knowledgeable on virtual server infrastructures and hypervisors, with special attention to vmWare ESX solutions
Programming languages that assist in network and security automation is a plus.

KEY RESPONSIBILITIES
Defines the responsibilities that the candidate will be responsible for in the normal duties of the job

Being a key role in the technical sales strategy of sales partners supporting the Enterprise market
Work directly with partner sales teams and partner organizations
Evangelize security vision and solution sets
Provide technical leadership and mentoring for security solutions to partner engineers throughout the assigned territory
Assist partners with security solutions strategy within all accounts in assigned territory, providing pre-sales technical support, training, and lab support to meet then partner enablement plans
Drive and support the development of partner engineers to solve customer needs and provide a strong competitive advantage for
Act as a technical liaison between product management, marketing, and sales teams
Develop and maintain full working technical mastery of the security and security management product portfolio
Be able to technically position solutions. Be able to create, document, and execute test plans
Assist with technical proposal, RFI, RFP, etc, and response activity
Assist in development, upgrades and demonstration techniques within POC lab or partner POC labs for key partner organizations
Will need to travel throughout the sales territories with potential travel abroad.

JOB COMPLEXITY
Gauges difficulty of work, problem-solving aptitude, interaction among colleagues/functions

Candidate must have excellent written and verbal communication skills.
Must be able to present to small and large audiences.
Must be able to articulate highly solutions to varied audiences ranging from technical to CxO.
Must be able to speak to both the technical details and merits of solutions as well as how the solution will address the business requirements and challenges of the customer.
The role requires both analytical and creative skills, to ensure the continual measurement, assessment and development of the pre-sales process in alignment to NNS and other corporate initiatives. =

SUPERVISION
Amount of supervision/guidance necessary to do job effectively

Able to determine methods and procedures on new or special assignments.
May supervise the activities of others.
May exercise wide latitude in determining objectives and approaches.
Able to work independently under minimum supervision and displays leadership qualities

EXPERIENCE
Typical number of years of experience in job; includes guidance around typical educational background

Bachelor's degree in engineering, computer science or related field or equivalent experience.

Industry certifications are preferred.
5-7+ years experience in technical/pre-sales support as a sales or systems engineer.
7-10+ years experience in the service provider industry and/or large enterprise networks.
CISSP or other security certification is advantageous
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Application Engineer Manager   Tokyo 11-17-2018
Provide leadership and direction to the application engineering team while working with cross functional team managers
Lead the application engineering team as the primary technical support to panel makers (LCMs)
 Ensure sufficient support for product development projects of various technologies of integrated touch/display-based products to the panel manufacturers
 Become a key member in the bring-up of display integrated class systems at module and system-level, debugging and optimization of platform technologies as applied to specific customer requirements or products
 Help trouble shoot bugs and feedback enhancement requests to the product marketing and platform development teams for display integrated products
 Support FAEs on OEM customer engagements that utilizes the touch/display integrated modules
 Provide a technical interface between ASIC and firmware engineers.
 Lead development of doe(design of experiments) for testing, analyzing, and benchmarking solutions and or other human interface devices.
 Design and build evaluation, qualification and characterization platforms and identify gaps
 Support ASIC data sheet and platform data sheet creation and technical documentation
 Remote site training (occasional travel will be required)
 New product introduction technical support.
 Technical support for unique field return analyses and corrective action assessment

Required Qualifications
 At least 3 year experience in leading technical teams
 Experience with application and use of complex mixed-signal ICs
 Solid system-level technical skills including hands-on skills in evaluating and troubleshooting analog and digital prototype system hardware.
 At least 6 years of experience developing embedded platforms utilizing FPGA for display products or personal mobile devices that utilizes sensing technologies.
 Solid understanding of embedded hardware systems design.
 Hands-on experience with test equipment and troubleshooting embedded interface protocols such as I2C, SPI, MIPI and USB
 Strong understanding of analog and digital theory
 Experience with system integration, module level and ASIC level debug/bring-up to aid release of platform
 Familiarity with System Validation and evaluation of module level and sensor IC level products.
 Requires some travel to handset LCD Display customers and possibly some OEMs located in North America, Asia and Europe
 Good command in written and verbal English communications skills

Desired Qualifications
BSEE required, MSEE preferred
6years, min. of experience in related fields
Experience with Capacitive Sensing Touch Controllers strongly desired
 Experience with various display drive electronics, dc-dc converters and power management functions, embedded microcontrollers and firmware along with high-speed serial interfaces (MIPI DSI or eDP) and image processing blocks �¯??�¯?� Expert in successful multitasking
Strong experience in mobile handset device architecture including application processor, graphics and power management functions
Knowledge in mechanical or optical engineering

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Vice President Sales, Japan   Tokyo, Japan 11-17-2018
Private US Software Company

Good telecom companies background
Aggressive and out of the box thinking.
Good experience for telecom services and embedded systems
Experience with infotainment units.

Listed in Computer Hardware,Computer Software,Telecom,--
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Customer Service Specialist (SCM)   Tokyo 11-17-2018
Job Function
- Manage product supplies (chipsets, development tools, etc) for customers.
- Work with Sales team and Global Supply Chain Management team to ensure in-time delivery based on customer orders and forecasts.
- Keep customers forecast information always up to date through weekly and/or monthly forecast meetings.
- Follow through order fulfillment process from order input to actual shipment.
- Carefully judge customers realistic demand to optimize supply, minimizing inventory level while not impacting customers sales opportunities to carriers.
- Keep close communication with customers on a daily basis is critical.

Responsibilities
- Familiarity on MS Office and SCM software solutions. Self-starter and team player.
- Analytical skills and systematic work approach.

Skills/Experience
- Three plus years of experience in customer service and/or supply chain management.
- Advanced business communication skills in English and Japanese (both written, verbal and listening)
- Strong Communication skills as there will be frequent communication with San Diego.
- Proficient with Microsoft Excel and comfortable with numbers.
- Diligent and highly responsible.
- Knowledge in production process for semiconductor, integrated circuits or other electronic components.
- Knowledge of SAP

Key Points
- Strong Communication Skill
- Microsoft EXCEL: Proficient with MS Excel. CSV handle many numbers such as forecasts, purchase orders, backlogs etc.
- Candidates have strong capabilities to handle numbers and excel.
- CSV experience: Expect candidate have experience on semiconductor customer service capabilities.
- Hard worker: Not afraid to work late and long hours.
Listed in Consumer Electronics,Logistics,Computer Hardware,Computer Software,Semiconductor,Telecom,Electrical/Electronics,--
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Field Application Engineer (FAE)   Tokyo 11-17-2018
US based Semiconductor Manufacturer that specialises in Micro Controllers is looking for an FAE.
Candidates should have the following:
Increasing revenue and share of market at assigned customers
* Developing new design opportunities
* Developing technical sales strategies
* Opportunity tracking and management
* Building relationships with customer

Education/Experience:
* BSEE or MSEE
* Minimum 5 years of applicable experience
* Strong technical and analytical skills
* Excellent communication skills, both verbal and written
* Japanese and English language skills
* Strong initiative, motivation and energy
Listed in --
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Technical Support Engineer   Tokyo, Shinjuku 11-17-2018
Provides support to customer/users where the product is highly technical or sophisticated in nature. Provides support to customers and sales personnel who are diagnosing, troubleshooting and debugging complex electronic Test equipment, software, or networked and/or wireless systems. Achieves customer satisfaction and supports metric goals. Applies Hardware and TCP/IP Networking skills to resolve technical problems.

Primary Responsibilities:
Provides expert level telephone and email support to customers
Assists customers with operation and configuration of hardware and software
Achieves customer satisfaction and supports metric goals
Programs and configures Cisco networking equipment, such as routers and switches
Providing effective resolution to customer issues (troubleshooting and problem reproduction) and guidance to closure
Achieves customer satisfaction and supports metric goals
Effectively communicating the functional aspects of products and services to existing and potential Customers.
On-going maintenance of technical, industry and product knowledge
Travel as needed to US and EMEA as required for training and business meetings

Education/ Experience:

BS in Computer/Electrical Engineering or equivalent
Around 5 years of IT/Networking/Telecommunications experience
Hands on experience on hardware and Networking
Excellent English communication skills (written and verbal) and ability to work collaboratively
Self-motivated; highly enthusiastic team player with strong analytical skills
CCNA/CCIE certification or similar equivalent is a plus

Listed in Computer Software,Computer Networking,Security,Telecom,--
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